Great atmosphere and people
Absolutely terrible service. I rented a floor sander for a day. Called them several times to make sure on the reservation. They rented it to someone else. No apology nothing! They did this two weekends on me. Shame on me for trusting them the second time. Will not buy anything from them!
Thus True Value has lots of stock and little else. The staff practcally run and hide and when you do find them tjey are ann oyed snd I usually know more than they do. Attitude problems all over.
ears of experience here. Brown & Roberts downtown is a thousand times more helpful and friendly. They ask if they can help you.. then do it with knowledgeable stsff.
I arrived at the True Value location to acquire a hose for my washer at 5:55 on a Thursday and after finding the doors were locked I checked multiple clocks in the area. All of which proved to have the same time, confirming they closed early. Why post hours when you do not follow them. I was able to find excellent service at Brown and Robert's also in town. There, they understood how a clock and customer service works.
I've seen things changing in store from the help to products. I think people want to find the best deals from amount of pay to the best deals on products. This place has lots of products most are reasonable in price. It pays to shop around sometimes. This store beats other stores close by on some things and are competitive on others. I think the help as everywhere are looking for the highest pay they can find. Everyone is able to get answers for all questions great place
Martin S Fireside True Value Hardware is a US Hardware Store based in Brattleboro, New Hampshire. Martin S Fireside True Value Hardware is located at 895 Putney Rd, Brattleboro, VT 05301, USA.
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